Austin Krauza is a Vice President, Senior Lead Site Reliability Engineer at JPMorganChase, where he architects and oversees large-scale cloud infrastructure across private cloud, Kubernetes, and AWS platforms. With nearly a decade of enterprise SRE experience, Austin leads technical and operational response for high-severity, firm-wide incidents, serving as both hands-on contributor and incident commander for events with widespread customer impact. He has architected on-premise GPU cluster infrastructure supporting AI training and inference workloads, and built firmwide observability platforms leveraging Prometheus, Grafana, and Splunk. Additionally, he also works to advise teams on security architecture including PKI, Kerberos, and OIDC authentication, and coaches teams on implementing SLOs, telemetry, and reliability engineering fundamentals. Austin holds a Master of Science in Cybersecurity from New York University and multiple AWS certifications, and was a member of the JPMorgan Chase Expert Engineer class of 2023.
Outside of his professional work, Austin maintains a sophisticated home lab that serves as a personal engineering playground, running self-managed Kubernetes clusters, multi-site BGP routing with WireGuard overlays, and high availability services underpinned by Anycast networking. He operates a local AI inference stack using Ollama to experiment with and evaluate large language models, and has built out a fully automated infrastructure pipeline leveraging GitLab CI, Ansible, and Aqua Security Trivy for security scanning. His home environment mirrors enterprise-grade practices — including HashiCorp Vault for secrets management, SSH certificate-based authentication, Active Directory, and ADFS.